If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 General Support

This department would handle general inquiries, account management, and troubleshooting for all hosting services provided by Greenhost.

 Shared Hosting Support

Dedicated to addressing issues specific to the shared hosting plans offered by Greenhost. This department would handle server configuration, website migration, DNS management, FTP setup, and any shared hosting related concerns.

 WordPress Hosting Support

Focused on assisting customers using the WordPress hosting services provided by Greenhost. This department would handle WordPress installations, troubleshooting WordPress-specific issues, and providing guidance on optimizing WordPress websites.

 Website Builder Support

Dedicated to assisting customers utilizing the website builder tool offered by Greenhost. This department would provide guidance on website creation, customization, troubleshooting, and training on using the website builder platform effectively.

 Email Hosting Support

Focused on managing the email hosting services provided by Greenhost. This department would handle email account setup, mailbox configuration, DNS records, troubleshooting email-related issues, and guidance on using email clients.

 Domain Registration Support

Dedicated to managing domain registration services provided by Greenhost. This department would handle domain transfers, registration management, DNS configuration, domain renewal inquiries, and issues related to domain registration.

 Sales Department

Responsible for handling inquiries, providing information about hosting packages, assisting with the order process, and addressing any pre-sales questions.

 Billing Department

This department handles all billing-related queries, such as invoice concerns, payment issues, refund requests, and subscription changes.

 Abuse/Compliance Department

This department addresses any reports of abuse, spamming, illegal content, copyright infringements, or other policy violations.